Your unpaid debts recovered, from Dakar to Kinshasa.
FALIS Recovery helps banks, financial institutions and companies recover their receivables, amicably and through the courts, in 16 countries across West and Central Africa.
Only fixed fee: XAF/XOF 50,000 or USD 100 when the case is opened.
A solution for every stage of a receivable's life.
From the first reminder to enforcement, up to taking over entire portfolios: one contact, one method.
Amicable recovery
Written and phone reminders, field visits, negotiation and instalment plans. A firm approach that protects the business relationship.
Learn more →Judicial recovery
Payment orders, protective measures and enforcement under the OHADA Uniform Act, through our network of lawyers and bailiffs.
Learn more →Portfolio management & purchase
Outsourced management or sale of non-performing portfolios, to clean up your balance sheet and free up your teams.
Learn more →Audit & advisory
Review of your collection processes, internal surveys, prudential compliance and staff training.
Learn more →Four stages, with reporting at every step.
Case opening
Documents uploaded online, debtor solvency check and a proposed strategy within 48 hours. Fixed opening fee: XAF/XOF 50,000 or USD 100.
Amicable stage
Formal notice, multichannel reminders, field visits and a written payment agreement.
Litigation stage
OHADA proceedings, attachments and enforcement, only with your approval and always on a success-fee basis.
Payout & closing
Funds paid out via an escrow account, with a closing report and supporting documents for your provisions.
Four currency zones, one OHADA legal framework.
Our teams and local partners work close to your debtors, with in-depth knowledge of each country's courts and business practices.
Ask about a countryPresent in Conakry, operating nationwide.
Kinshasa, Lubumbashi and other major business hubs.
Expertise rooted in banking.
Banks & lending institutions
Doubtful and disputed loans, consumer and SME credit.
Microfinance
Local collection suited to small balances and rural areas.
Insurance
Unpaid premiums and recourse against liable third parties.
Telecoms & energy
High-volume handling of small receivables.
Retail & manufacturing
B2B invoices, late payments, commercial disputes.
Leasing & automotive
Unpaid rentals, repossession of financed assets.
Creditors and debtors, each with their own portal.
Client portal: submit receivables, track actions taken and payments collected. Debtor portal: view your debt, pay online or by Mobile Money, propose a payment plan and access your legal documents.
Ethics
Firm but respectful collection, compliant with each country's laws.
Confidentiality
Professional secrecy, restricted access and protection of your customers' data.
Transparency
One fixed opening fee (XAF/XOF 50,000 or USD 100), then success-based fees only. Funds paid out promptly, documented reporting.
Every day of delay lowers your chances of recovery.
Send us your case today. A recovery officer will call you back within 48 hours.